BigCommerce for Wordpress

Troubleshooting

Error on “Add to Cart” button, 404 error

Symptom

Not Found: The requested URL /bigcommerce/cart/42 was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Solution

In WordPress, go to Settings → Permalinks. Scroll to the bottom of the page and click Save. This resets the site’s redirects properly.


PHP getenv() Errors

Symptom:

When in use the plugin floods the error log with the following:

PHP message: PHP Warning: getenv() expects exactly 1 parameter, 2 given in wp-content/plugins/bigcommerce-for-wordpress-0.11.1/bigcommerce.php on line 58

Solution

You can expect to see that error if you’re on PHP version 5.4 or lower (the plugin requires 5.6+).